How we verified Defy Medical
Last pass July 27, 2026 · Method: Direct fetch of defymedical.com, the testdefy.com lab storefront, the Get Started flow and the help centre. Trustpilot read directly from its data payload via patchright.
Confirmed on official sources
- Lab panels and individual analytes itemized and priced publicly on testdefy.com
- No subscription; charges due at time of service
- Named medical director, physician-led, Tampa clinic
- Published all-in figure is 'under $250 per month', explicitly an average
- Trustpilot 4.8 across 3,972 reviews, claimed, profile flagged merged, 277 in last 12 months
Still resting on third-party reports
- Consultation fee, not published at any dollar figure anywhere reviewed
- Medication prices, behind registration plus manual approval
- Cancellation terms
- Monitoring cadence
We verify against the provider's own public pages without signing up. When a provider blocks crawlers or hides pricing behind intake, we say so. Not disclosed is a finding, and it feeds the Transparency Grade. Full methodology: editorial policy.
Quick facts
Monthly cost
From $250/mo
Consult fee
Not disclosed
States
Not disclosed
Insurance
Not accepted (cash pay)
Shipping
Not disclosed
Cancellation
Not published
Where it wins
- Lab pricing is genuinely public and itemized, every panel and individual analyte priced on its own storefront before you commit [Verified July 2026, testdefy.com]
- No subscription and no monthly membership. Charges are due at the time each service is purchased, and patients pay only for services used [Verified July 2026]
- Physician-led with a named medical director and a real clinic address, not an anonymous telehealth front [Verified July 2026]
- 4.8 on Trustpilot across 3,972 reviews, the largest and highest-rated review base in this comparison [Verified July 2026 via direct read]
- Broad formulary across multiple modalities, plus adjunct therapies [Verified July 2026]
Where it lags
- Consultation fee is not published anywhere on the site, the storefront or the Get Started flow, which routes you to a phone call instead of a price [Verified July 2026, absence]
- Medication pricing is fully walled, requiring registration plus manual staff approval before any price is visible [Verified July 2026]
- The only all-in figure published is 'under $250 per month', explicitly hedged as an average. That is a ceiling on a self-description, not a rate you can rely on [Verified July 2026]
- Does not accept insurance [Verified July 2026]
- BBB grade C+ [Reported]
Formulary
Medications & formats
Safety & legitimacy
The trust signals on Defy Medical
Six signals we check on every HRTreview. “Not disclosed” is itself a finding. It feeds the Transparency Grade.
Prescriber type
Not disclosed
Lab work
Not disclosed
HIPAA disclosure
Not independently assessed this pass. Check the privacy policy before intake
Support channels
Not catalogued this pass
Cancellation
Not published (a finding)
Medication status
Mix of FDA-approved and compounded options
Numbers current as of July 27, 2026
Prices change. Confirm on Defy Medical's site before signing up.
Real customer feedback
What reviewers say about Defy Medical
Third-party signals only. We never write or source testimonials. “Not surfaced” means no public base was found in our verification pass.
BBB
C+
Not accredited
Not surfaced
No substantive threads found
Provider claim
None disclosed
Our reading
4.8 on Trustpilot across 3,972 reviews, the largest review base in this comparison, on a claimed profile with no incentivised collection and no consumer alert. The profile is flagged as merged, which explains the size. BBB grade C+ is the softer signal and the gap between the two usually reflects billing and admin friction rather than clinical care.
This review is educational, not medical advice. Talk to a licensed clinician before starting, stopping, or changing hormone therapy.
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